Ceritified
ISO 9001:2008
The Best
#1 in Germany
Number #1
Suplier in region

Services

Services

At Hubow, we are immensely dedicated to offer the quality service and support that our
customers deserve. Our public relation service staff and dealer network enjoys an
unbeatable technician to machine ratio to ensure a timely response to proceed towards
better success, better technology and better environment.

Field Service

Our service network consists of specialist companies, each in charge of its specific area. These
personnel are regularly trained to keep up with the developing technology. Their duties encompass
supporting service, providing expert advice and developing the whole range of service activities.
Preventive maintenance is carried out according to a fixed schedule or according to running hours.
The target is to keep the machinery in good operation condition, to prevent failures and to detect
failures early.

Maintenance includes:

  • Provide replacement of parts

  • Check the condition of the machine as and when required

  • Assembling and Lubrication

Benefits:

  • Higher durability

  • Planned maintenance shutdown system

  • Higher machine Overall Equipment Effectiveness

  • Low maintenance costs

We are always ready to offer high-quality maintenance service.

Machines Relocation

There can be times when there is a need to shift the location in which Hubow’s machine relocation
service includes layout design, project management service, dismantling, installation, start-up and
the safety acceptance procedure

Spare Parts

Hubow has a centralised command over the original spare parts that meets the
requirement of every single machine supplied from us. Consumable parts can be
delivered at already defined time duration and in said quantities.

Replacement of machine parts

  • We keep certain number of parts which are included in replacement part service, such as tools and normal durable parts, and most CNC parts

  • Benefit: reconditioned parts provide reliable performance at low cost

Packages: Spare parts

We recommend and provide various types of spare parts packages. These packages
cover normal wearing and minor failures

  • Packages have been defined so that one or more packages can be selected without duplicating the number of one item

  • Packages are available for each machine type

  • You can choose anyone package from the various kinds of available packages.

Superfast delivery

We recommend and provide various types of spare parts packages. These packages
cover normal wearing and minor failures

  • We provide needful spare fast though our superfast delivery system.

  • Spare parts delivery system: by personal handover, or a service engineer picks them up from courier and brings it along

Consultation

It is our belief that we can always sort thing out and come up with new ideas
through improve by discussing things, at Hubow we are always open to provide
consultation and help our customers with their queries that can make them
empower to decide with a clear mind.

Training Sessions

Skill enhancement programmes in

  • Machine operation

  • Maintenance

  • Self Diagnosis

for both new and experienced personnel

Productivity audit

  • Analysis of production process

  • Data collection

  • Analysis of material flow

  • Indication of bottlenecks

  • Indication of production risks

  • Development recommendations

  • Continuous development plan

Service Agreement

Hubow is continuously developing service agreement  plans for our machines. Maintenance visits
are performed according to the task list specified for each machine type. We are offering preventive
and extended care to our customers which includes.

  • A specific number of preventive maintenance visits

  • Preventive maintenance parts, labour and travel costs

  • A specific number of preventive maintenance visits

  • Corrective maintenance after factory warranty

  • Preventive and corrective maintenance parts, labour and travel costs

Availability Service

The target of our availability services is to keep machine availability high.
Corrective maintenance response time

  • Agreed arrival time of service engineer to ensure fast recovery

Availability services guarantee

  • Availability is specified in the service agreement

  • Availability is defined

  • Maximum 24 hour revert time assured

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