At Hubow, we are immensely dedicated to offer the quality service and support that our
customers deserve. Our public relation service staff and dealer network enjoys an
unbeatable technician to machine ratio to ensure a timely response to proceed towards
better success, better technology and better environment.
Field Service
Our service network consists of specialist companies, each in charge of its specific area. These
personnel are regularly trained to keep up with the developing technology. Their duties encompass
supporting service, providing expert advice and developing the whole range of service activities.
Preventive maintenance is carried out according to a fixed schedule or according to running hours.
The target is to keep the machinery in good operation condition, to prevent failures and to detect
failures early.
Maintenance includes:
Provide replacement of parts
Check the condition of the machine as and when required
Assembling and Lubrication
Benefits:
Higher durability
Planned maintenance shutdown system
Higher machine Overall Equipment Effectiveness
Low maintenance costs
We are always ready to offer high-quality maintenance service.
Machines Relocation
There can be times when there is a need to shift the location in which Hubow’s machine relocation
service includes layout design, project management service, dismantling, installation, start-up and
the safety acceptance procedure
Spare Parts
Hubow has a centralised command over the original spare parts that meets the
requirement of every single machine supplied from us. Consumable parts can be
delivered at already defined time duration and in said quantities.
Replacement of machine parts
We keep certain number of parts which are included in replacement part service, such as tools and normal durable parts, and most CNC parts
Benefit: reconditioned parts provide reliable performance at low cost
Packages: Spare parts
We recommend and provide various types of spare parts packages. These packages
cover normal wearing and minor failures
Packages have been defined so that one or more packages can be selected without duplicating the number of one item
Packages are available for each machine type
You can choose anyone package from the various kinds of available packages.
Superfast delivery
We recommend and provide various types of spare parts packages. These packages
cover normal wearing and minor failures
We provide needful spare fast though our superfast delivery system.
Spare parts delivery system: by personal handover, or a service engineer picks them up from courier and brings it along
Consultation
It is our belief that we can always sort thing out and come up with new ideas
through improve by discussing things, at Hubow we are always open to provide
consultation and help our customers with their queries that can make them
empower to decide with a clear mind.
Training Sessions
Skill enhancement programmes in
Machine operation
Maintenance
Self Diagnosis
for both new and experienced personnel
Productivity audit
Analysis of production process
Data collection
Analysis of material flow
Indication of bottlenecks
Indication of production risks
Development recommendations
Continuous development plan
Service Agreement
Hubow is continuously developing service agreement plans for our machines. Maintenance visits
are performed according to the task list specified for each machine type. We are offering preventive
and extended care to our customers which includes.
A specific number of preventive maintenance visits
Preventive maintenance parts, labour and travel costs
A specific number of preventive maintenance visits
Corrective maintenance after factory warranty
Preventive and corrective maintenance parts, labour and travel costs
Availability Service
The target of our availability services is to keep machine availability high.
Corrective maintenance response time
Agreed arrival time of service engineer to ensure fast recovery
Availability services guarantee
Availability is specified in the service agreement